Frequently Asked Questions (and Answers)

The best way to move furniture is with the drawers emptied. Although it’s an unpopular response to customers - It’s actually better for the furniture and my employees if the drawers are empty. Exceptions are small chest of drawers with no thin decorative legs, hope chests or two-drawer filing cabinets.

Try to arrange with your move to NOT be on closing day. We want to start first thing in the morning and drop off the same day without interruptions. Having closings and moving on the same day should be avoided. That's a ton of stress!

We accept cash or check at the end of the job. No credit.

Although we try to give as accurate an estimate as possible, some go over and some go under. Not being properly packed on move day is the number one reason for the move to exceed the estimate.

We specialize in lower Westchester County, NY local moves within a 50 mile radius, but will sometimes go further. We do not do long distance moving (Florida, California, etc.). We specialize in residential moves, but we also do commercial moves.

It depends on several factors such as distance from pickup to drop off, amount of furniture, type of furniture to be moved, and conditions of both the pickup and drop off (stairs, carry distance, elevator, etc). Call for a free estimate and let an experienced estimator give you and honest and accurate moving and/or packing estimate.

Unfortunately, there are a few bad eggs out there, but most licensed movers run reputable businesses. The best advice I can give is to ask local real estate agents, neighbors, and friends about Lynx Transport Company (Some know us as 478-PETE).

Usually a few weeks before is fine, but do take note that summer is the moving industry's peak season. The last week of the month is usually the busiest time of EVERY month. However, do not hesitate to call last minute - we sometimes have openings because of unforeseen closing problems.

We are here to solve your moving dilemma. Let us use our experience to figure out a cost effective way to accomplish your goals.

We are here to help you save money, and be as inexpensive as possible. The best way to do this is to be extremely well packed and prepared to move. Our rates are reasonable, and our work is top notch. Good service is our primary concern.

We generally answer the phone 9:00 AM - 5:00 PM Monday through Friday. When we step out of the office, we call you back promptly. As for our moving schedule, it's Monday - Saturday (No Sunday or National holiday moves.)

We have a whole list of variously sized moving boxes, tape, paper, etc. We have free delivery (within a reasonable distance) and we credit back unused boxes. You only pay for the boxes you use. Please allow 2-3 days for delivery of supplies. We also give you a "packing tips" booklet when we come for an estimate.

Yes we do. We can professionally pack (Usually 1-2 days before your move.) your belongings for you. We can pack your whole home, just your breakables, or anything else you need us to. Please ask about a packing estimate when we are at your home.

Important Note: Even if you choose to pack yourself, it is fairly common to bite off more than you can chew. Example: Not being fully packed by moving day. If this happens, call us. Even if it is a few days before your move, we will do our best to get packing there ASAP. Starting a moving job when people are unprepared is the number one reason for a move to go awry. Please avoid this!!

Yes. If you have flexibility on date and time of move. We usually group these small moving jobs together to make it move economical for you and more efficient for us. Call us for details: 914-478-PETE (7383).

We have an experienced and talented furniture refinisher, who is immediately dispatched to take care of your problem. We want happy customers. It’s what makes us prosper!

• Workmen’s compensation insurance
• General liability with completed operations insurance
• Vehicle liability insurance and
• Cargo insurance (for your furniture).

The New York State D.O.T. "Summary of Information for Shippers of Household Goods" Booklet (Pg. 12) explains how mover’s cargo insurance works. We’ll give you this booklet when we come for an estimate – and we’ll be able to field any questions on this subject.

I'm glad someone asked that question. We work hard to please our customers. We have experienced employees and purchase and maintain a fleet of late model trucks. We have all the boxes, packing supplies, moving pads, dollies, ramps, liftgates, etc. to do your job professionally.

I, as president of Lynx Transport Company, try to put myself in the customer's shoes. I try to service their needs and address any problems as if I were the customer. This has proven successful since I started the business in 1981 – Good ideas don’t go out of vogue.